Our normal shipping time is 1-3 working days for Denmark, 2-5 days for Europe and 3-8 days outside Europe.
When you purchase a design, you can choose where you want your package to be sent. You can choose to have your package sent to a GLS parcel shop near you or to your home address.
All orders are shipped with with GLS.
You will receive an email and/or SMS from GLS with tracking information.
The delivery time is usually 2-5 working days in Europe and 3-8 days outside of Europe.
Shipping rates
When you add items to your cart, you can also see the shipping cost.
Remember if you live outside the EU that you have to pay customs if you buy goods on the internet from a country outside the EU and the total price is more than 150 euros before shipping. How much you have to pay in customs depends on the item.
To ship to the United Kingdom, the order total must exceed 1250 DKK.
Click & Collect (pick up in our Store)
You can also choose to pick up the package in our Copenhagen Store (Click & Collect) it is now ready for pick up. You can see our opening hours here
Taxes and Customs
If you wish to have your order shipped to a country outside the EU, you may be charged customs duties/VAT.
Kræss is located in Denmark, and all international orders are shipped DAP (Delivered at Place).
Import duties, taxes, and customs fees are the responsibility of the customer upon delivery.
Whether customs duties are applied and the amount depends on the destination country’s regulations and the type of goods. Generally, higher-value items are more likely to incur customs duties.
The destination country will typically apply its own VAT or a similar consumption tax to the imported goods. This is usually calculated based on the total value of the goods, including shipping costs and any applicable customs duties.
You should be aware that you are responsible for paying customs duties, VAT, and handling fees upon receiving your order.
These fees are separate from the purchase price and shipping costs paid to Kræss.
It is crucial that you check your country’s customs regulations to understand the potential costs involved.
If you do not pay the customs duties for the release of the package at customs, the package will be returned to Kræss, and we will not refund your purchase.
For shipments to the United Kingdom (UK), the minimum order amount in the cart must be at least 1250 DKK.
